Taobao Malaysia has just announced the launch of its beta English interface for a more accessible and user-friendly shopping experience. I was invited for the launch event which was held on the 12th of September at Elephant Resort Cafe, 1 Utama Shopping Centre in Petaling Jaya. Taobao Malaysia launches its first-ever beta English interface for a more accessible and user-friendly shopping experience. The new interface is developed in response to the increasing customer demand for an English language option, addressing the needs of local users who are seeking diversity of products and unique shopping experience, thereby opening the doors to a wider audience. Malaysia is the first market where Taobao will be introducing this new offering alongside neighboring Singapore. Powered by advanced artificial intelligence (AI) technology, all translations on the platform are automated, and customer support in both English and Chinese is available in the app to ensure efficient communication betwee
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